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News and Updates
Keep up to date with the latest information from 3PL Systems.
Wednesday, August 24, 2011
Wednesday, August 17, 2011
Monday, August 15, 2011
Thursday, August 11, 2011
Today's "Tips & Tricks!"
Remember to run the sync in single user mode, with your QB windows closed, to help reduce sync errors!
Monday, August 8, 2011
Friday, August 5, 2011
Wednesday, August 3, 2011
3PL Systems - BrokerWare Software Update v10.5
Dear 3PL Systems Customers,
We have been diligently working over the past couple of months to improve and enhance BrokerWare. Our Team is testing a new software update (v10.5) that we plan to deploy in a few weeks to a select group of BrokerWare Beta Testers for their review and feedback.
To minimize any disruption to you, your customers, and business our software update will take place on Friday evenings and will be rolled out over a period of a few weeks. We will communicate with each of our customers individually as we get closer to our software update to schedule a date convenient to you. We are tentatively planning to begin releasing v10.5 to users starting Friday, August 26th. Updates will be sent to you on our progress as we continue to prepare this update for release.
For your reference, here is a list of changes in the upcoming release. http://bit.ly/ogqRpU
As an aside, we have been making changes to timing related entries (for QuickBooks users) which will help ensure that the bi-directional syncing of your data adheres to generally accepted accounting principles and in support of a double entry accounting methodology. Additional changes will be released at a future date; information forthcoming.
If you have any questions, please feel free to contact customer support either by email at support@3plsystems.com, or by phone (800) 965-8205.
Sincerely,
Customer Service/Technical Support Team
Monday, August 1, 2011
Wednesday, July 27, 2011
Today's Tips & Tricks
Use the link on your BrokerWare site to send a ticket to support.
From your toolbar, choose “Support”, then “Create Request”.
From your toolbar, choose “Support”, then “Create Request”.
Friday, July 22, 2011
Tuesday, February 15, 2011
Expedite the LTL Rating Process
3PL Systems and SMC3 Team Up
3PL Systems understands that time management is vital to freight brokers. To assist freight brokers with this common struggle we have developed tools in our TMS needed to assist in making these responsibilities more manageable. Amongst the various ways many freight brokerages split their time is by spending several minutes researching carrier websites every time a quote is needed. Another obstacle freight brokers are often faced with is the numerous incoming and outgoing calls and emails for quote requests. This is something anyone would find not only time consuming, but frustrating. These problems can be solved with our application and the integration with SMC3.
Solutions to Your Struggles
Searching multiple common carrier websites for LTL rates is an inefficient way of generating cost information for your customer shipments. With BrokerWare’s Least Cost Routing (LCR) and SMC3’s RateWare, you can generate multiple LTL rates in seconds, opposed to minutes when using carrier websites. Also useful for LTL planning is BrokerWare’s SMC3 Carrier Connect integration. This integration will populate transit times and terminal contact information, useful for dispatchers to schedule pickups. By utilizing our integration, dispatchers can spend more time helping your customers with their needs to increase customer satisfaction.
LCR will manage hundreds of different customer specific discounts, giving your customers the convenience of retrieving rates and selecting their most favorable option through their customer portal. With SMC3’s package for BrokerWare, customers are able to get accurate pricing for customer tariffs and compare multiple rates in seconds. This eliminates mistakes and saves time by doing away with the need for several calls and emails exchanged between your customers and dispatchers. Additionally, an advantage of the convenience of a preset margin is, by establishing customer tariffs errors in profit calculations will never be an issue resulting in meeting optimal profit potential.
3PL Systems recognizes the value and importance of your time, therefore, we ensure BrokerWare successfully integrates with SMC3 products to assist in your day to day struggles. The goal of offering the simplicity of these solutions all within one system has proven to increase efficiency and revenue, something any freight broker would appreciate.
For more information about BrokerWare Software please visit www.3plsystems.com or contact Customer Support at (800) 965-8205 or email Support@3PLSystems.com
3PL Systems understands that time management is vital to freight brokers. To assist freight brokers with this common struggle we have developed tools in our TMS needed to assist in making these responsibilities more manageable. Amongst the various ways many freight brokerages split their time is by spending several minutes researching carrier websites every time a quote is needed. Another obstacle freight brokers are often faced with is the numerous incoming and outgoing calls and emails for quote requests. This is something anyone would find not only time consuming, but frustrating. These problems can be solved with our application and the integration with SMC3.
Solutions to Your Struggles
Searching multiple common carrier websites for LTL rates is an inefficient way of generating cost information for your customer shipments. With BrokerWare’s Least Cost Routing (LCR) and SMC3’s RateWare, you can generate multiple LTL rates in seconds, opposed to minutes when using carrier websites. Also useful for LTL planning is BrokerWare’s SMC3 Carrier Connect integration. This integration will populate transit times and terminal contact information, useful for dispatchers to schedule pickups. By utilizing our integration, dispatchers can spend more time helping your customers with their needs to increase customer satisfaction.
LCR will manage hundreds of different customer specific discounts, giving your customers the convenience of retrieving rates and selecting their most favorable option through their customer portal. With SMC3’s package for BrokerWare, customers are able to get accurate pricing for customer tariffs and compare multiple rates in seconds. This eliminates mistakes and saves time by doing away with the need for several calls and emails exchanged between your customers and dispatchers. Additionally, an advantage of the convenience of a preset margin is, by establishing customer tariffs errors in profit calculations will never be an issue resulting in meeting optimal profit potential.
3PL Systems recognizes the value and importance of your time, therefore, we ensure BrokerWare successfully integrates with SMC3 products to assist in your day to day struggles. The goal of offering the simplicity of these solutions all within one system has proven to increase efficiency and revenue, something any freight broker would appreciate.
For more information about BrokerWare Software please visit www.3plsystems.com or contact Customer Support at (800) 965-8205 or email Support@3PLSystems.com
Sunday, January 16, 2011
BrokerWare Software Updates – Feb. 2011
3PL Systems, Inc. is very excited to announce that NEW updates for BrokerWare are coming in February 2011. New features and enhancements will soon be live. The following is a list of the highlights:
Menu Searching
The search bar in the top menu has been updated to include both shipments and customers in the same search results. This update eliminates the drop down options that were previously used to change the search type. The updated search will also allow for more advanced searching options, such as, pro numbers, shipper numbers, AR invoice number and AP invoice numbers. The home page still has advanced searching options if needed.
Terminal Information from Carrier Connect
We have added functionality to show the carriers origin terminal information on the dispatch and confirm pickup tracking pages. This information is collected by the SMC3 Carrier Connect application and updated monthly. When requesting the terminal information make sure that a carrier is assigned and that the SCAC code for the carrier is correct.
Tariff Enhancements
The tariff engine has been further updated to give more functionality for service areas. We have expanded on the ability to add additional charges for each service area. This allows you to add charges based on percentage, cost per hundred, pallet among other options. This enhancement will help with island delivery and high cost service areas.
We have also added the ability to link supplemental charges to service areas. This is a new set of functionalities and is in addition to the ability to link supplemental charges to tariffs. Primarily, this will help with high cost service areas, but will allow for many additional options. It is important to note that service area supplemental charges will take precedence over tariff level charges.
Default AP Invoice Date
For a long time the system has allowed the default AR invoice date to be changed from today, pickup date or delivery date. With this release we are now providing the same options for the default AP invoice date. You will notice this option when using the receive payables page to confirm carrier invoices.
Logout Screen
We have updated the login and logout page to allow you to return to the most recent page you were working on. This will avoid having to return to the home page after entering your login information. This update will assist when opening a link from an email or when returning from lunch.
Equipment Types for Load Boards
The ability to post custom equipment types to load boards has been added. We have expanded the equipment type list, (under the setup menu), to also allow you to map the equipment types in BrokerWare to the equipment types for each of the active load boards.
Shipper Number by Customer
We have added the ability to force a customer to select the shipper number from a pre-defined list of options. The list of options is set from the customer profile page, and can be customized for each customer.
Grouping by Equipment
This is a big functionality change that does not apply to everyone. Currently our grouping functionality only groups shipments based on the sales rep linking to the shipment. We now support the ability to group shipments based on the equipment type selected. This option will allow you to divide your operations team based on the types of shipments. It is important to note that grouping works based on sales reps OR equipment, but does not work for both.
Customer Portal - Security
We have continued to improve on the security options in the customer portal. We have extended the Booking Only (Vendor) access level to only allow the user to view shipments they created. Meaning, those users will no longer be able to see all shipments for the customer account.
QuickBooks Integration Updates
Additional updates to the QuickBooks integration are included in this release. We have been working on this for quite some time and have continued to improve on the recent updates. One update you will notice is that we now put integration and sync errors for shipments into the shipment notes.
Consolidation
Based on your feedback from the previous release we have further refined our consolidation tools. With this release we have a much more complete and refined consolidation solution. We look forward to your feedback.
Menu Searching
The search bar in the top menu has been updated to include both shipments and customers in the same search results. This update eliminates the drop down options that were previously used to change the search type. The updated search will also allow for more advanced searching options, such as, pro numbers, shipper numbers, AR invoice number and AP invoice numbers. The home page still has advanced searching options if needed.
Terminal Information from Carrier Connect
We have added functionality to show the carriers origin terminal information on the dispatch and confirm pickup tracking pages. This information is collected by the SMC3 Carrier Connect application and updated monthly. When requesting the terminal information make sure that a carrier is assigned and that the SCAC code for the carrier is correct.
Tariff Enhancements
The tariff engine has been further updated to give more functionality for service areas. We have expanded on the ability to add additional charges for each service area. This allows you to add charges based on percentage, cost per hundred, pallet among other options. This enhancement will help with island delivery and high cost service areas.
We have also added the ability to link supplemental charges to service areas. This is a new set of functionalities and is in addition to the ability to link supplemental charges to tariffs. Primarily, this will help with high cost service areas, but will allow for many additional options. It is important to note that service area supplemental charges will take precedence over tariff level charges.
Default AP Invoice Date
For a long time the system has allowed the default AR invoice date to be changed from today, pickup date or delivery date. With this release we are now providing the same options for the default AP invoice date. You will notice this option when using the receive payables page to confirm carrier invoices.
Logout Screen
We have updated the login and logout page to allow you to return to the most recent page you were working on. This will avoid having to return to the home page after entering your login information. This update will assist when opening a link from an email or when returning from lunch.
Equipment Types for Load Boards
The ability to post custom equipment types to load boards has been added. We have expanded the equipment type list, (under the setup menu), to also allow you to map the equipment types in BrokerWare to the equipment types for each of the active load boards.
Shipper Number by Customer
We have added the ability to force a customer to select the shipper number from a pre-defined list of options. The list of options is set from the customer profile page, and can be customized for each customer.
Grouping by Equipment
This is a big functionality change that does not apply to everyone. Currently our grouping functionality only groups shipments based on the sales rep linking to the shipment. We now support the ability to group shipments based on the equipment type selected. This option will allow you to divide your operations team based on the types of shipments. It is important to note that grouping works based on sales reps OR equipment, but does not work for both.
Customer Portal - Security
We have continued to improve on the security options in the customer portal. We have extended the Booking Only (Vendor) access level to only allow the user to view shipments they created. Meaning, those users will no longer be able to see all shipments for the customer account.
QuickBooks Integration Updates
Additional updates to the QuickBooks integration are included in this release. We have been working on this for quite some time and have continued to improve on the recent updates. One update you will notice is that we now put integration and sync errors for shipments into the shipment notes.
Consolidation
Based on your feedback from the previous release we have further refined our consolidation tools. With this release we have a much more complete and refined consolidation solution. We look forward to your feedback.
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